Solar Select's Bright Future With Tradify

by Team Tradify, February 16, 2025

Solar Select began in 2011 as a small, family-run business in Worcestershire, operating from home with just "a man and a van."

“Right from the very beginning, our ethos has been to build a reputation based on trust, reliability, and honesty.” Terry Hayward, Managing Director — Solar Select

Today, with a dedicated workforce of engineers, sales professionals, and support staff operating out of their offices in Droitwich, Solar Select provides full-service design, installation and maintenance for solar PV batteries, EV charging installs and solar servicing to the whole of the UK.

Want to build a winning business of your own? Try Tradify free for 14 days.

Solar Select's legacy

What sets Solar Select apart from the competition? According to John Jones, Solar Select's Sales Manager, it's their ability to manage every aspect of the customer journey, from initial design, to installation and ongoing management. Solar Select 'does everything they say they can do', a simple premise that has garnered them a loyal base of customers and excellent word of mouth.

“If you're not managing the whole process from start to finish, it's very difficult to keep the integrity going with the customer.” John Jones, Sales Manager — Solar Select

Beyond installations, they offer ongoing support and communication after their systems are installed, using Tradify's all-in-one job management system to keep the details available for both the team and the customer.

"We actively engage with them after their install, checking in to make sure everything is working as expected." John — Solar Select

Solar select residential image

Surviving the 'worst system' available

Prior to Tradify, Solar Select used multiple platforms, including Pipedrive for sales tracking and JobLogic for job management. However, these tools failed to provide a seamless, or usable experience.

"We used to use JobLogic — the absolute worst system I’ve ever come across in my entire life. Absolutely diabolical." John — Solar Select

And their bottom line was suffering for it, with technicians and office staff having to put in twice the work to provide quality service. It was also costing the team time on-site, with technicians needing to use multiple apps and systems to capture photos and details, often while stuck in uncomfortable positions or wasting customer time.

"It was a real mishmash of stuff," Jones says. "If the guys who are using it daily out on site can’t understand how to use it, what hope have we got?" John — Solar Select

The inefficiency of their previous system made scheduling, tracking work, and managing customer information unnecessarily complicated. And when they tried to reach out?

“It was just lies. Then just like if they did come up with a solution, it would be not the full solution.” John — Solar Select

Service that rivals their own

So, you could imagine the relief when the team switched over to Tradify. After a quick demo with our friendly customer service, the whole team was ready to go.

“One of the top questions from the team was ‘Is that it?’ because the system was so simple to use. They got it straight away.” John — Solar Select

And away they went! With real-time access to job details, photos, and integrated solar certificates, installers always knew exactly where they needed to be and what was required. With Tradify, everything is centralised, ensuring that customers receive a complete and accurate handover at the end of each install. Solar Select saw immediate improvements in coordination between their office team, field technicians and their customers, with instant access to;

Tradify’s integration with Xero saved their office staff hours of double entry, leaving them more time to support the rest of the team.

Tradify has also simplified grant applications and project bids. With detailed job records, site survey documentation, and quotes, Solar Select can provide all the necessary paperwork, keeping projects on track without the usual admin headaches.

The overall impact? Less stress for staff, better communication between teams and with customers, and the confidence that each job has all the required documents kept in a secure and accessible location.

“I mean we've saved so much money by going over to it. It's frightening. So every possible tick in the box is happening right now. So it's great.” John — Solar Select

Future-proofing the solar industry

As Solar Select continues to expand, having a solid foundation is key to sustainable growth. With Tradify, they’ve established smoother communication, better organisation, and a more efficient workflow across the entire business.

“A lot of companies talk about growth and about how they're going to change, but it's so important to have the right systems and the firm ground beneath you before you do that.” John — Solar Select

By investing in the right job management software, Solar Select has ensured that as the company expands, it remains efficient, customer-focused, and ready to take on new opportunities.

Build your brighter future

Whether you’re looking to scale your trade business, reduce admin, or improve your customer experience, Tradify can help. Try it free for 14 days or join a free 45-min demo and see the difference for yourself.